This page was last updated on 7/20/25
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Welcome to My Moving Nightmare!
This page is a hub of helpful information for anyone who plans on hiring a moving company to move to a different state. This page is also for those who have already moved and have had bad experiences with their moving company before, during and after their move.
All the info here focuses on moves across state lines (interstate) since that’s what my move involved. Moves within a state (intrastate state) may have different regulations.
I am NOT a lawyer nor am I a moving company expert. I am, however, someone who has first hand experience in dealing with shady brokers, nightmare movers and a car transporter who commited a crime during my 2021 move from Maine to Mississippi.
WATCH THESE VIDEOS about how I GOT SUED for $50,000+ by my moving company because they were mad that I was telling my story on my youtube channel about their lies and horrible moving services. They sued ME but THEY ended up having to pay ME in a settlement. But they dragged me through hell along the way for 2.5 years and I’m still unhappy with the outcome. I wanted my day in court but my lawyer insisted I needed to settle. Just an all around horrible experience and I don’t want others to go through what I went through.
MY SUGGESTIONS:
Record every part of the move including the phone calls. Tell whoever you are talking to that you are recording. Most of them have a message that the call may be recorded. You have the right to record too. If they say you can’t, hang up!
Once you hire someone, record them moving your stuff out. Record the inside of the truck before it leaves. Record the inside of the truck when it arrives at the other end before they take stuff out (show anything that has toppled over). Record them moving your stuff in your new location. Record any damages. If you question the movers about something, record the conversation.
Keep track of who actually moves you out and who moves you in. Get the company name, the driver’s name and the movers names for both directions. Ask them if there were any other transfers along the way. If your stuff was placed in storage, make sure you get the name of the storage facility and the phone number and address.
If something is damaged, ask the movers if they caused the damage or did they pick it up that way? Record youself asking the question and their reply. They will most often say it was damaged when they picked it up. Let the company you hired hear that recording. Tell them you want to know when and where that damage actually happened. Record every conversation about it. They will toss the blame to others and no one will admit to being accountable. This recorded info comes in handy if you have issues down the road.
I have more tips and I will update later. I will come up with a separate page for my moving tips.
Share your moving experiences with me or ask me questions about your upcoming move.
Email: movingnightmares@yahoo.com
This email is for moving experiences and moving questions only. By emailing me you are giving me permission to share your stories. I will not use your name.
How to Choose a Moving Company
Start with the FMCSA (Federal Motor Carrier Safety Administration) at www.fmcsa.dot.gov/
Read everything you can on the FMCSA site before you start calling movers. Can’t read everything? You can start with the following links on the FMCSA that I think will help you the most.
Step 2 is the most important!
- Protect Your Move (How to Get Started)
- Search the Mover’s Database (You MUST do this step!!!)
- Prepare For Your Move (Protect Yourself From Moving Fraud)
- During Your Move (Liability & Protection)
- After Your Move (What if there are problems?)
Filing Complaints
There are several good ways to file a complaint. Let’s start with the most important one, the NCCDB (National Consumer Complaint Database).
File a complaint with the NCCDB
If you need help filing the complaint, you can call the NCCDB hotline at 888-368-7238.
File a complaint with the BBB too!
Read the reviews! Search the name of your mover and use the word reviews or complaints in the search. Example: XYZ Moving Company Reviews or XYZ Moving Company Complaints.
If the reviews are too good to be true, don’t trust that site! There are many sites out there created just for the sake of putting out fake good reviews.
You can trust these sites:
And if you google a company’s name, you will usually see google reveiws for them too.
I will update with more info as I can.
